One Smart Way to Strengthen Bid Impact

A practical, one‑page way to make your bids clearer, more compliant, and obviously “linked to outcomes.”

Outcomes Map + Mini Compliance Pack (ready to drop into any bid)

1) One‑page Outcomes Map (put it as Appendix A and cross‑reference in every answer)

• Buyer priorities (from the corporate plan): P1 Jobs & Skills · P2 SME Growth · P3 Net Zero · P4 Community Wellbeing · P5 Cost & Quality.

• Your delivery KPIs: response times, first‑time‑fix, uptime, planned vs reactive, H&S, customer satisfaction.

• Social value KPIs: local jobs, apprenticeships, SME spend, carbon reduction, volunteering, community initiatives, EDI actions.

• Roll‑up logic: Each KPI line shows → baseline → target → verification method → reporting cadence → buyer priority it supports.

Appendix A Template:

• Priority: P1 Jobs & Skills
  KPI: 20 apprenticeships (L2–L3) over contract year 1
  Baseline: 0
  Target: 20
  Verification: Payroll, apprenticeship provider records
  Reporting: Quarterly
  Supports: P1, P4

• Priority: P2 SME Growth
  KPI: 10% in‑borough SME spend
  Baseline: 0%
  Target: 10%
  Verification: PO data, supplier postcode checks
  Reporting: Quarterly
  Supports: P2

• Priority: P3 Net Zero
  KPI: −8% travel‑related emissions via localised scheduling
  Baseline: 100 (tCO₂e)
  Target: 92 (tCO₂e)
  Verification: Telematics + fuel cards
  Reporting: Quarterly
  Supports: P3

• Priority: P5 Cost & Quality
  KPI: 95% planned‑preventive tasks completed on time
  Baseline: 0
  Target: 95%
  Verification: CAFM export
  Reporting: Monthly
  Supports: P5

2) Mini compliance checklist (Appendix B)

• Eligibility & insurances: Employer’s Liability, Public Liability, Professional Indemnity (limits named), declarations signed.

• Mandatory declarations: modern slavery, conflicts, exclusion grounds, prompt payment, data accuracy.

• Method statements: clear timetable, roles/RACI, mobilisation plan, risks & mitigations.

• Social value: baselines, targets, verification method, owner, and post‑award reporting frequency (monthly/quarterly).

• Data protection & (if requested) Carbon Reduction Plan: attach CRP with base year, scope, and trajectory.

• Mobilisation 30/60/90: site set‑up, TUPE (if any), local recruitment, systems/CAFM onboarding, performance dashboards live by Day 90.

3) Example wording for a Borough FM tender

“We will deliver 20 local apprenticeships (L2–L3) and 10% SME spend in‑borough, verified quarterly via payroll and PO data. This directly supports Priority X (jobs/skills) and Priority Y (inclusive growth). We will also reduce travel‑related emissions by 8% through localised scheduling and geo‑routing, verified via telematics and fuel‑card data. See Appendix A (Outcomes Map) for KPI roll‑up and Appendix B (Compliance Pack) for our verification and reporting cadence.”

4) Compact KPI table (drop into the main method response and point to Appendix A)

Local apprenticeships: 20 in Year 1 (baseline 0), verified via payroll and provider records, reported quarterly (Jobs & Skills).

SME spend: 10% in-borough (baseline 0%), verified via PO and postcode data, reported quarterly (SME Growth).

Carbon reduction: –8% travel emissions (baseline 100 tCO₂e), verified via telematics and fuel cards, reported quarterly (Net Zero).

PPM performance: 95% on-time completion, verified via CAFM exports, reported monthly (Cost & Quality).