Bid Writing Isn’t the Problem

This week I had the privilege of meeting a brilliant team of bid management professionals working for one of the largest integrated transport companies in the world.

Their PTBS (Problem To Be Solved) was straightforward on paper:

“How do we increase our win rate?”

What immediately stood out to me was that this was not an inexperienced team.

Quite the opposite.

They had:
• skilled bid writers,
• intelligent people,
• strong operational capability,
• recognised customers,
• and a genuinely premium value proposition that clearly differentiated them from competitors.

And yet, their submission-to-win ratio was surprisingly low.

As we explored the issue further, something became increasingly clear to me:

The problem was not bid writing.

The problem was stakeholder management.

This is something I believe many organisations misunderstand about bidding.

When win rates are low, the instinct is often to focus on:
• rewriting content,
• redesigning templates,
• introducing AI tools,
• increasing reviews,
• or hiring stronger writers.

But very often, the real issue sits much earlier in the process.

Because bids are not won purely through writing.

They are won through the organisation’s ability to extract, coordinate, validate and align operational knowledge from the right people at the right time.

And that is fundamentally a stakeholder management challenge.

The reality is that many bid teams operate in highly complex environments where critical information sits across multiple departments:
• operations,
• engineering,
• delivery,
• commercial,
• finance,
• legal,
• procurement,
• sustainability,
• project management,
• and senior leadership.

Each stakeholder has:
• different priorities,
• different communication styles,
• different pressures,
• and varying levels of engagement with the bid process.

Without structure, this creates friction.

SMEs become overloaded.
Information arrives late.
Review cycles become reactive.
Critical differentiators are missed.
Operational detail gets diluted.
And bid teams end up writing around gaps instead of writing from strength.

This is why stakeholder mapping is one of the most underrated disciplines in bid management.

Strong bid managers do not simply manage documents.

They manage relationships, information flows and organisational alignment.

They understand:
• who influences solution development,
• who holds operational credibility,
• who the evaluators are likely to trust,
• who becomes a bottleneck under pressure,
• and who needs engaging early to avoid delays later.

In many ways, great bid managers act almost like internal consultants.

They connect people.
Translate technical detail into customer value.
Reduce organisational friction.
Create clarity.
Build momentum.
And align multiple stakeholders around a shared commercial objective.

The most effective bid environments I have seen are not necessarily those with the most polished templates or the most sophisticated AI tools.

They are the environments where:
• stakeholders trust the bid process,
• contributors feel supported,
• operational teams are engaged early,
• information flows efficiently,
• and the bid team has enough credibility internally to challenge, coordinate and guide effectively.

As AI increasingly transforms bid writing, I actually believe stakeholder management will become even more important.

Because whilst AI can accelerate drafting and improve efficiency…

It still cannot replace operational trust, internal influence, emotional intelligence and the ability to mobilise people around winning work.

And in many organisations, that is ultimately where bids are truly won or lost.

Omar Hadjel MCIM - Bids & Proposals Consultant

Omar Hadjel MCIM is a public sector procurement specialist, bid support consultant, and GRI-certified sustainability professional, and the founder of Hadom Consulting Ltd.

He helps organisations win public contracts and strengthen their social value and sustainability propositions through practical, evaluator-friendly approaches that align policy intent with delivery reality. Omar works across public procurement, social value, ESG reporting, and sustainability strategy, supporting local authorities, NHS suppliers, housing providers, VCSEs, and SMEs.

https://www.linkedin.com/in/omarhadjel/
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